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Your privacy is very important to us.

We respect your right to privacy and treat any personal information you give to us with care. This Privacy Policy explains how we collect, use, share, store or otherwise process the personal information we hold about you. We are committed to ensuring the personal information you provide is used for the purpose it was collected and is kept secure.

Your personal information allows us to provide the products and services you have asked for, as well as enabling us to improve those products and services by understanding your interests and preferences. By understanding what you like (and what you don’t) we are able to personalise your experience, show relevant adverts and improve your stay.

If you cannot find the answer you are looking for, feel free to call 020 7640 3557, contact us via our form, or email