Kids' concierge

Here to make life easier

We love it when families stay with us - after all, we are a family-run hotel! In fact, we think kids are so important that we came up with the idea of a Kids' Concierge to help before you arrive and while you're here. 


When you make your reservation at our child friendly hotel, our Kids' Concierge will get in touch to find out if there's anything they can arrange on your behalf such as tickets to shows or events, booking a special restaurant, or even devising a dream itinerary that matches your family's tastes and ages. Our Kids' Concierge will also ask you what your children love to read, watch and eat - and we'll do our best to stock up ready for when you arrive.


Our Kids' Concierge will greet you when you arrive and continue to be around throughout your stay. Need a late night mercy dash for anything? Fancy a family cycle through the Royal Parks or hiring a boat on the Serpentine? A game of frisbee or tennis? Want to fly a kite? They'll sort out whatever you need.

We understand that when the kids are happy, the grown-ups can relax and enjoy themselves too. So if there's anything you need at all, please just ask. Nothing's too much trouble. It's what the five star service at our family friendly hotel is all about!

BOOK ONLINEor call 020 7640 3557
Make a reservation Book now or call 0207 640 3557