2. Guest wellbeing measures

Thermal imaging temperature checks upon arrival at the spa for peace of mind for residents and members

Perspex screens at Main Reception and Spa Reception to limit face to face contact

Spa therapists wear full face visors to limit face to face contact

Face coverings must be worn in all public areas of the hotel however are not required in our restaurants, gym or pool. Face coverings must be worn during spa treatments.

3. Employee safety initiatives

Thermal imaging temperature checks upon arrival at the spa and careful monitoring for other symptoms

Specific training on Covid-19 and on the modifications made to our procedures to reduce the risk of transfer

Installation of protective screens in front of house areas for peace of mind

Employees will wear face coverings in all public areas of the hotel

Employees are encouraged to undertake lateral flow self-tests at least twice a week and record their results on the Government website whether the result is negative or positive

Awareness of respectful social distancing where possible

Use of fogger or ozone machines during night cleaning in areas where guest numbers have been high

Reviews

I can't speak highly enough of the staff at The Athenaeum Hotel. We had a wonderful stay and were made to feel so special by the thoughtful touches that were given to us. This included a complimentary upgrade to a suite, afternoon tea brought to the room to celebrate a birthday and champagne brought with a DVD request! I wouldn't hesitate to recommend the hotel to anyone and can't wait to stay again! Thank you so much.

EMF, NHS Worker

The hotel has taken the steps necessary to guard guests and staff from Covid-19 whilst still maintaining their high standards. I will certainly be returning to use the hotel when I am in London for private stays and life returns to ‘normal’. Thank you very much to the management and staff, you have been fantastic!

Tej, Key Worker

The hotel was a beautiful place to stay during our stop in London. They were a saving grace allowing key workers to stay during the Covid19 pandemic, we only stopped for one night, but staff were welcoming and friendly, everything was clean and we felt safe. We were still able to eat from the hotel via room service and the food was very pleasant. Thank you.

Grace, Key Worker

The Re-Invented Guest Experience: What To Expect

1. Enhanced cleaning protocols

2. Guest wellbeing measures

3. Employee safety initiatives

4. Physical distancing measures

5. Flexible bedroom booking policy

Reviews