Book Now Menu

OR CALL 020 7640 3347

jim at the athenaeum

1st June 2019

 

From the army to The Athenaeum’s door

Jim started working in London hotels after he left the army and being a doorman is something former army personnel tend to excel at, since their training gives them immaculate posture. At 6ft 6ins too, Jim has a stately presence on The Athenaeum’s door, and is always dressed immaculately in a top hat, waistcoat and tails.

 

Tricks for keeping warm

Being a doorman means being outdoors whatever the weather, and once the cold creeps in, it’s difficult to get warm again. Over the years, Jim has finely honed his methods for keeping warm – and this often comes down to tracksuit trousers worn inconspicuously underneath his suit, and insulation soles in his shoes!

 

Make everyone feel special

One of Jim’s goals as a doorman at The Athenaeum is to make everyone feel special. He says it’s all part of the five star hotel experience and that guests deserve it. He uses mnemonics to remember guests’ names, anticipates what guests need before they know themselves, and prides himself on being an excellent listener.

 

Being nice goes a long way

In Jim’s most recent interview for Insider, he was asked how guests can get extra special service when staying at The Athenaeum. He said he treats everyone the same, whether they’re an A-lister celebrity or not. And he’s met a fair few celebrities at The Athenaeum in his time, from Samuel L. Jackson, Steven Spielberg and Natalie Portman, to Denzel Washington, Gary Oldman and even the former British Prime Minister, Lady Margaret Thatcher. However, Jim’s simple advice is to be nice to people. “They will then want to be of service to you, rather than just be of service. It’s human nature.”

 

We think Jim is a London legend!

 

More in Lifestyle

Best festive spots for foodies in London

Lifestyle / Things To Do /

Immersive Christmas food experiences, winter warming street food and igloo dining in an alpine lodge are just some of the foodie fun London has going on this season. Here are our best festive spots for foodies.

Read More

Top 10 things to do in London this December

Lifestyle / Things To Do /

A 1920s Spiegeltent and a million lights in a botanic garden. Disney classics and slapstick pantomimes. Mesmerising carol concerts and obstacle courses run with Christmas Puddings on a tray. This December in London is magical, mirthful and a little bit mystifying!

Read More

The Best Christmas Displays in London

Lifestyle / Things To Do /

From magical scenes depicted above London’s shopping streets to fantastical window displays and light installations – here are our top Christmas displays in London for 2019.

Read More