The local area
For families
Hospitality
Travelling with Kids
Planning a trip to London with all the family? Our Guest Relations Manger Esmaa shares her top tips.
What do children love about The Athenaeum Hotel & Residences?
Children love The Athenaeum from the moment they arrive. We have a warm and friendly laid-back atmosphere so the children feel relaxed and our concierge team make as much effort to greet the kids as the do the parents. The children also enjoy the toys, scooters and bikes that we offer and the surrounding parks - Green Park is right across the road.
Can you tell us a bit about the children’s concierge role…
Children’s concierge is a service that we offer to everyone travelling with children. A questionnaire is sent out for parents/guardians to complete and let us know their child’s favourite things including toys and films. And, if we can, we place these in their room so that they feel extra special.
What does being a family-run hotel mean for families?
Being family-run we are able to see a family’s point of view, especially when it comes to their needs while travelling, so it allows us to accommodate their requirements. For example, many of our Residences offer a sofa or bunk beds, a compact kitchenette which has a fridge, washing machine and more essentials that a family would need in a home setting.
What nearby attractions do you recommend for families?
I would definitely recommend Buckingham Palace which is only a short walk away from us, the Princess Diana playground, The London Eye, the Science Museum, and Ripley’s Believe it or No.
What is the most enjoyable part of being the Guest Relations Manager ?
The most enjoyable part of my job is when the guests call to see me, and thank me for my help. I just love seeing the smiles and happy faces.
Who is your ideal travel companion?
I’d say anyone who is easy to get along with and has a spirit of adventure and is willing to embrace whatever travelling may bring with a smile on their face.
Discover more about our family-friendly hotel here.
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