FAQS
Got a burning question? Search our list of those most commonly asked.
Yes. Our one-bedroom Residences offer all the comforts of home paired with the ease of hotel living. California king beds, fully equipped kitchens, and twice-daily housekeeping make them ideal for longer stays or extra privacy, all with your own front door in Mayfair.
The Bar at The Athenaeum is open daily from 11:00am to midnight. To book a table, please call 020 7499 3464 or email 116@athenaeumhotel.com
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Alternatively, feel free to drop in and enjoy a drink.
No reservation is needed. Simply drop into the bar or settle on the terrace whenever you feel like a drink. Our team will always help you find a comfortable place to unwind.
Yes. Bikes are available for guests of all ages. Simply speak with our Concierge and they will arrange everything for you.
Yes. Our best available rates are always offered when you book directly with us. If you happen to see a lower rate for the same stay elsewhere, simply contact us and we will be happy to look into it for you. You can also use promocode DIRECT01 to enjoy 10% off our advertised rates and unlock exclusive upgrades, subject to availability.
Breakfast is served from 7:00am to 10:30am every day. If you prefer an early start or a slow morning, you’ll find a generous spread waiting for you, from fresh pastries to cooked dishes made to order. If you’re staying in and fancy breakfast in bed, just let us know and we’ll bring it up to you.
Of course. If you’re eager to begin your stay or fancy a gentle lie-in, we can arrange an early check-in or late check-out, subject to availability. Please call Guest Services to arrange.
Unless you have booked a non-refundable rate, you may cancel or change your reservation up to 6:00pm the day prior to arrival without charge. Please note that non-refundable bookings are exempt from this flexibility. For our Residences, the cancellation deadline is seven days before arrival.
Yes. We can arrange a fully qualified nanny during your stay. Our Concierge will guide you through the options, availability and pricing.
Yes. 116 Restaurant at The Athenaeum offers a dedicated children’s menu with comforting favourites and lighter options designed for younger tastes. Our team is always happy to adapt dishes, so if your child prefers something simple or has any dietary needs, just let us know and we’ll take care of it.
Absolutely. Our team is always happy to guide you through each dish and ensure your meal is prepared exactly as you need.
Yes, we offer accessible Superior rooms. If you’d like guidance on the best room for your stay, our Reservations Team will be delighted to help.
We are delighted to welcome small dogs by prior arrangement. We simply ask guests to agree to and sign our pet policy ahead of their stay. Guide dogs are warmly welcomed throughout the hotel, and our team is always happy to make your four legged companion feel at home.
Smart casual matches the atmosphere of 116 Restaurant at The Athenaeum perfectly.
Yes. Gift vouchers are available for dining, spa treatments, and overnight stays, making them a thoughtful way to share The Athenaeum experience. Click here to buy a voucher.
Yes. Our gym is open 24-hour for hotel guests. Please speak to reception for access.
The spa includes a sauna, steam room, and cedar wood hot tubs, providing a peaceful space to unwind during your stay. The spa is very popular, so we recommend booking treatments in advance to ensure you enjoy the time and experience you prefer.
