Guest Questionnaire

Doorman Greeting

Excellent

Good

Fair

Poor

Comments

Ease of Check-In

Excellent

Good

Fair

Poor

Comments

Escort to Room

Excellent

Good

Fair

Poor

Comments

Porter, Message Delivery, Service

Excellent

Good

Fair

Poor

Comments

Concierge

Excellent

Good

Fair

Poor

Comments

Check-out

Excellent

Good

Fair

Poor

Comments

Evening Turndown

Radio1

Radio2

Comments

Laundry, Dry Cleaning Service

Excellent

Good

Fair

Poor

Comments

In-Room Standard of Comfort and Decor

Excellent

Good

Fair

Poor

Comments

Consistency of Shower Pressure

Excellent

Good

Fair

Poor

Comments

Control of Report Temperature

Excellent

Good

Fair

Poor

Comments

Sound Quality of Audio System

Excellent

Good

Fair

Poor

Coments

Picture Quality of T.V. System

Excellent

Good

Fair

Poor

Comments

Quality of Lighting

Excellent

Good

Fair

Poor

Comments

In-Room Information

Excellent

Good

Fair

Poor

Comments

Telephone Operators

Excellent

Good

Fair

Poor

Comments

The Spa and Salon

Excellent

Good

Fair

Poor

Comments

Your Dining Experience

Quality of Food

Excellent

Good

Fair

Poor

Quality of Drink

Excellent

Good

Fair

Poor

Quality of Service

Excellent

Good

Fair

Poor

Comments

In Room Dining

Quality of Food R/S

Excellent

Good

Fair

Poor

Quality of Drink R/S

Excellent

Good

Fair

Poor

Quality of Service R/S

Excellent

Good

Fair

Poor

Comments

Would you return to The Athenaeum given the opportunity?

Would you recommend the hotel to Friends and Colleagues?

Was your stay primarily for:

How many trips to London do you make a year?

2-5

5-10

10+

What improvements or additional services would you like to see?

Why did you choose to stay at The Athenaeum?

Media:

Travel Agents:

Personal Recommendation:

Other:

Personal Details

Your name:

Your company:

Address:

State, Post Code:

Telephone number:

Room or Apt. number:

Dates of stay:

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Please tick here if you would like information on our sister hotels and apartments

Greengarden House - St Christopher's Place - London
The Grove - Rickmansworth - Hertfordshire
Runnymede Hotel and Spa - Egham - Surrey

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